This Privacy Policy explains how GoCar Austria collects, uses, and protects your personal information when you visit our website or make a car rental booking. By using our website, you agree to the terms described below.
Information We Collect
We may collect the following information when you use our website or submit a booking request:
- Name and contact details (email address, phone number)
- Booking details (pickup location, dates, car type preferences)
- Payment information (processed securely by our payment partners)
- Basic device and browsing data for analytics and performance
We only collect information necessary to provide our services and support your reservation.
How We Use Your Information
Your information may be used to:
- Process, confirm, and manage car rental bookings
- Communicate important updates related to your reservation
- Provide customer support before and during your rental
- Improve website performance and user experience
We do not sell or rent your personal information to third parties.
Sharing Information with Partners
GoCar Austria works with trusted local rental providers. To complete your booking, we share necessary details such as your name, contact information, and reservation specifics with the selected rental company. This allows them to prepare your vehicle and provide service on arrival.
Payment transactions are handled by secure, certified payment processors. We do not store full credit or debit card data.
Cookies and Analytics
Our website may use cookies and analytics tools to improve performance, track usage trends, and deliver a better browsing experience. You may disable cookies in your browser settings, but some site features may not function correctly without them.
Data Protection and Security
We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Access is limited to authorized staff and service partners who require it to perform service-related tasks.
Your Rights
You have the right to request access to your personal information, correct inaccuracies, or request deletion where legally possible. To submit a request, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact us at:
Email: [email protected]